HOAleader.com - Tip of the Week - November 4, 2022
Published: Fri, 11/04/22
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HOAleader.com - Tip of the Week - November 4, 2022
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It wouldn't surprise us to learn that boards like yours may sometimes stay in a management company contract you're not entirely pleased with because the burden of finding a newer, better manager seems too daunting.
In this week's tip, we get you started on finding the best manager for your community.
1. Start with a request for proposal--but be sure it's carefully crafted. "A lot of my clients use RFPs because they have specific things they're concerned about," says Marshal Granor, CCAL, managing partner at Granor & Granor PC in Horsham, Pa., who is not only a community association lawyer but is also the former owner of a community association management company. "That's especially true with transition boards interviewing their first manager."
It's OK to search online for examples, but be sure to read through every line and tweak the template so your RFP is closely tailored to your community. "One of my clients decided to go online to find an RFP, then put one together based on that and sent it out," explains Granor. "I saw it and asked, 'Why are you talking about islands and waters?' They got it from someplace in Florida and didn't whittle it down enough."
2. Ask a logical source for referrals. Know who can probably give you a head start in finding a competent manager? Your lawyer.
"I'd ask your legal counsel for recommendations," advises Todd J. Skowronski, an associate at Makower Abbate Guerra Wegner Vollmer PLLC, whose firm advises nearly 2,000 association clients throughout Michigan. "If they like a management company, it's because the lawyer knows that management company does good work and doesn't get its clients into legal trouble."
3. Pose a real-life challenge to walk through their thinking. "During the interviewing process, I'd outline a current issue the association has and ask how the manager and company would approach the issue," suggests Jasmine F. Hale, CCAL, a partner at Berding & Weil based in Walnut Creek, Calif., who advises condos and HOAs throughout California. "Maybe you have a governing document violation issue that's become contentious. I'd explain it and ask the manager how they'd address it. That can give good insight on how the manager and company would approach operational issues."
We're just getting started! Read all 9 Tips for Nailing the Process of Hiring Your Next Condo/HOA Manager in our new article: https://www.hoaleader.com/members/4603.cfm
Best regards,
Matt Humphrey
President
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