HOAleader.com - Tip of the Week - November 25, 2022
Published: Fri, 11/25/22
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HOAleader.com - Tip of the Week - November 25, 2022
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In this week's tip, we check in to see if you're using tech to its fullest to make your lives easier as board members and to build better communications with your owners.
The topic arises because one of our experts has written a column asking boards how their "tech score" would turn out.
"Unfortunately, boards are behind the tech curve," says Kelly Richardson, CCAL, a partner at Richardson, Ober in Pasadena, Calif., whose firm represents hundreds of HOAs throughout California and who has been syndicated columnist on HOA issues for 17 years. "Many associations are behind, as are some management companies."
To begin with, Richardson says too many associations aren't even using the most fundamental tech tools to their fullest. "The two biggest underused tech resources are websites and email," he says.
"Websites can be a wonderful virtual bulletin board to use to communicate to members and a place to put documents in a members-only part of a community's website," explains Richardson. "An association's website should basically be a living electronic document. But too many associations do no more than put a few things there and then do nothing else for 10 years.
"And the number of people who use and prefer email is the overwhelming majority, yet I don't see boards and management companies working hard enough to switch over as much as possible to email communication," he notes. "Email should be for announcements, annual disclosures, and more. Why are we still printing out and mailing things when most people would frankly prefer to have those things in their computer and to be able to store them there?"
You may be able to nudge your owners toward saving your community a bundle by accepting email communications. Find out how, plus other technology that can help you work smarter (forgive us! we had to get that buzz phrase in!), in our new article: https://www.hoaleader.com/members/4613.cfm
Best regards,
Matt Humphrey
President
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One of our experts has written a column asking boards how their "tech score" would turn out. "Unfortunately, boards are behind the tech curve," says Kelly Richardson, CCAL, a partner at Richardson, Ober in Pasadena, Calif., whose firm represents hundreds of HOAs throughout California and who has been syndicated columnist on HOA issues for 17 years. "Many associations are behind, as are some management companies."
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Click here for more:
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Click here for more:
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