HOAleader.com - Tip of the Week - July 11, 2025

Published: Fri, 07/11/25

Updated: Sat, 07/12/25

Tech-Savvy Condo/HOA Manager Shares His Best AI Secrets

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HOAleader.com - Tip of the Week - July 11, 2025

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“AI is here,” says Brad van Rooyen, president of Folio Association Management, a Florida-based firm that manages 90,000 residents and 45,000 homes across Florida that was recently integrated into Odevo, a global community association management firm. “It's not going anywhere. It's not a fad.”

He's referring, of course, to artificial intelligence, now common in such tools as ChatGPT, Claude, Microsoft Copilot, and Google Gemini. And van Rooyen is putting AI to use for his condo and HOA communities in ways that are helping them be more efficient and make smarter decisions.

In this week's tip, we give you a few of van Rooyen's five best ideas on how you can dip your toe into using AI to help you be a smarter, more efficient board member.

1. To analyze vendor proposals—”This is the area we're finding the most benefit,” says van Rooyen. “Let's say an HOA has a painting project. We'll take three or four vendor proposals and ask AI to analyze them and provide a summary of each, including what's included in the pricing, what's not included in the pricing, what the additional pricing structures are, and to give us that comparison in a summary. Then we ask AI to create a side-by-side table comparison.

“Out of an HOA board of, say, five members, only two will read each individual proposal,” says van Rooyen. “The other three will skim. This gives you full details, but for those who don't care about reading the proposals letter for letter, they see that information.”

2. To interpret monthly financials—”We take a community's monthly financials and upload them into AI and ask it to write a summary,” says van Rooyen. “We ask it: Is the association in a good cash position? It's looking at your cash balance, payables, receivables, and reserves and doing a quick mathematical analysis.

“It's also giving us a summary, saying things like: ‘There are 12 units that are 30 days delinquent, 5 that are 60 days delinquent, and 3 that are 90 days delinquent,'” he says. “We're also finding it's telling us what areas in the income statement are overbudget. That kind of information allows the manager or treasurer to do a deep-dive analysis.”

Read all five suggestions—plus what not to use AI for—in our new article: https://www.hoaleader.com/members/5133.cfm

Best regards,
Matt Humphrey
President

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