HOAleader.com - Tip of the Week - January 16, 2009
Published: Fri, 01/16/09
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Working With a Management Company: Do Homeowners Know Which
Calls Should--and Shouldn't--Be Directed to Your Manager?
If your homeowner association employs an outside manager--or is
considering contracting with a management company--one way to
lay the foundation for a successful relationship is to spell
out when homeowners should contact the manager and when they
should contact the board.
Really this is a two step process.
First you should work with your management company to decide
where the line should be drawn. Some aspects of this will follow
general principles, and some will vary depending on the exact
level of service you're contracting to recieve from the manager.
As an example, it may be fine for residents to contact the
management company about improperly parked vehicles. However,
it's inappropriate for residents to call the management company
to discuss budget issues or complain about contractors or
maintenance workers. Those calls should be fielded by the board
and, if necessary, later addressed by the board with the
property management company.
Once you have a clear understanding of where you will draw the
line, your HOA board--and the manager--all need to communicate
that information clearly and consistently to the homeowners in
your community.
For more tips on building a positive relationship with a
management company, check out our recently posted article:
http://www.hoaleader.com/members/205.cfm
Best regards,
Matt Humphrey
President
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Recent articles posted at HOAleader.com:
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HOA Governance: Should Your Senior Community Let "Youngsters" In?
A growing number of senior communities across the U.S. have
become concerned about an increase in vacant units and are
considering scrapping their age restrictions to allow nonsenior
buyers to purchase units in their communities. Here's what you
need to know about the idea.
Click here to read full article:
< http://www.hoaleader.com/members/212.cfm >
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Best Practices for Working With Your Local Police
We recently spoke with several experts about how to build
relationships with your local police department. This week's tip
from a crime prevention consultant reminds us that sometimes to
be a good leader you need to follow.
Click here to read full article:
< http://www.hoaleader.com/public/211.cfm >
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HOAs and Parking: How to Curb Parking Disputes in Your Homeowners
Association
Parking problems in HOAs can be difficult to avoid and tricky to
resolve. We'll look at some of the most common parking problems,
along with suggestions for overcoming them.
Click here to read full article:
< http://www.hoaleader.com/members/210.cfm >
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HOA Boards: Keep Your Homeowner Association Board from Bailing
It's every HOA board member's nightmare. The number of owners
willing to serve on your board dwindles and dwindles. Before you
know it, your association has too-few board members to meet a
quorum and no volunteers willing to step up and take the vanishing
board members' places. Here's how to keep this from happening at
your homeowner or condo association.
Click here to read full article:
< http://www.hoaleader.com/members/207.cfm >
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HOA News Around the Nation: January 2009
Widow Claims HOA's Lax Security Led to Husband's Murder ... Condo
Owners Cry Foul Over Unit Sizes, Rentals ... HOA Loses Common
Property to Homeowners ... Newsletter Article Lands HOA in Court
Click here to read full article:
< http://www.hoaleader.com/members/208.cfm >
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