Beat Anger & Apathy in Your HOA - Wednesday, September 10

Published: Tue, 08/26/14

Anger and Apathy at Your HOA:
Best Practices to Beat These Bedeviling Issues

An HOAleader.com Webinar for Condo and HOA Boards

Wednesday, September 10, 2014
2-3 p.m. Eastern

Dear ,

Are angry and disruptive owners increasingly taking their toll on you, your fellow community association board members, and your community? Are you frustrated by the apathy among your fellow homeowners that's also all too common?

Take a deep breath and start turning those stress-inducing challenges into worries of the past!

Join us for an in-depth webinar on September 10 led by two professionals experienced in successfully managing anger and apathy challenges among HOA owners--a California lawyer and a Florida community manager who've each represented community associations for more than a decade.

You'll get easy-to-understand suggestions you can begin implementing immediately to ratchet down the tension and build up homeowners' engagement within your HOA by implementing practices, policies, and procedures that show owners you're working hard to be thoughtful, consistent, and fair to all owners.

You'll learn:

How to avoid mistakes boards typically make when responding to angry owners
The most common types of disputes that arise in HOAs between owners and boards and among fellow owners
Effective tactics for besting bullies
Ideas that will empower you and your fellow board members when faced with anger and apathy
How to create policies and techniques for processing owners' complaints that will streamline your operations and reduce your and your owners' tension
Community-building tips that will propel more homeowners to volunteer their time to the successful operation of your association
And much more!

In just 60 minutes, you'll gain practical, useful tools you can use immediately to smartly manage one of the most challenging issues condos and HOAs face today. Register now for this informative event for community association board members.

Can't attend on September 10? Order the recording! You and the rest of your board can listen to the on-demand webinar at your convenience.

About Your Speakers

Attorney James R. McCormick Jr., is a managing partner at Peters & Freedman. Since starting in the industry in 1996, he has served on various industry committees, presented at numerous Community Associations Institute and California Association of Community Managers events, and published many industry-related articles. He has created training programs for managers and board members throughout Southern California and currently sits as the board president of his very own homeowners association.

Brad van Rooyen is a managing partner of Home Encounter and has more than 12 years' experience in community association management. He holds a Florida community association manager license and a Florida real estate license and is a Certified Property Management Specialist CPMS. Van Rooyen currently serves as the executive director of the Florida Chief Executive Officers of Management Companies (CEOMC). He has community association experience from a member's perspective through his volunteer service as the president of his homeowners association. Van Rooyen is also as an elected community development district supervisor.

How Do Webinars Work?

A webinar is remarkably cost-effective and convenient. You participate from your home or office, using a regular telephone and a computer with an Internet connection. You have no travel costs, hassle, or commute time.

Plus, for one low price, you can get as many people on your condo or HOA board to participate as you can fit around a speakerphone and a computer screen.

And now, with our special group membership offer, your entire board can attend-even from different locations. This offer requires an HOAleader.com Group Membership. When any group member orders, we will set up access for the entire group. Up to 10 users can attend for one low price. It's another incredible deal as part of HOAleader.com Group Membership.

Because the conference is live, you can ask the speakers questions via the webinar interface. Many attendees tell us this is the most valuable part of the webinar.

You will receive access instructions via e-mail several days before the event. You don't need any additional materials before the webinar starts. Your conference materials will be available for you to view, print, and download when you log in to participate in the event.

Attend with Confidence

If you are not completely satisfied after attending an HOAleader.com event, let us know within 30 days, and we will refund 100% of your registration fee ... no questions asked.

I really hope you'll join us. Remember, if you can't attend on September 10, you can order the recording and watch the webinar at your convenience.

Best regards,
Matt Humphrey
President